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How can I send an email with a certificate automatically after a user completed an learning activity

An example to a workflow idea, could be to send an automatic email with the users certificate, after the user completes an learning activity. This could help the user to retrieve his/hers certificate quickly, and get the felling of completion.

The workflow idea is illustrated as a flowchart below. 




The different symbols represent the parts of the flowchart. 

Workflow on: Activity A
Event type: Enrollment Completed
When: Immediately
Filter type
Action type: Send Message(Enrollment Completed) 

Prior to setting up the workflow, we need to enable (and maybe customise) the certificate. This can be done by enabling certificate in general in Admin > Configuration > Certificates > Enable Certificate. You can customise the layout of the certificate to your needs in Admin > Configuration > Certificates by the use of tokens and HTML.

The email template used here (Enrollment Completed) will by default contain a link to the learners certificate. You can of course make another (or customise) a email template containing a link to the learners certificate (using the token %%CertificateLink%%) and then use that email template in the action (Send message).

Read the "How to create a workflow" article if needed and follow the instructions where you can fill in the necessary information. An example to creating the workflow can be seen below.


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